All projects we take up carry the following guarantees:

• Confidentiality guarantee: All client details will be kept confidential
• Price guarantee: Minimum 60% cost-saving over on-site development
• Support guarantee: Free 3-12 months support for defect resolution
• Results guarantee: Progress-linked payments weighted toward the end

There are at least four major ways your business benefits from using custom software:

• Increasing efficiency by taking over routine activities from individuals, freeing them to deal with tasks where human attention is indeed vital.
• Reducing the risk of errors by removing human involvement from routine manual tasks.
• Cutting costs in office materials by eliminating unneeded paperwork and manual administration.
• Providing up-to-date information on your business by automating business processes, that you can track and analyze in real time.

We follow the iterative model of development – an intermediate model between the traditional waterfall method and the extreme programming methods. In this methodology, once the preliminary requirements are clarified, the next step is to quickly build the prototype of the website/web application. From then on, the process is one of a continuing evolution of this prototype until it becomes the final product, exact to specifications.

Some indications that your business could do better with custom software are:

• Having to reenter the same, or similar data into multiple software applications.
• Producing large amount of printed material, where supply of data could be substituted with electronic means.
• Sending regular notifications to your clients manually.
• Keeping your website up-to-date by hand with data obtained from software applications or documents.
• Doing tedious calculations on regular intervals to get information out of your business activities.

• We sign NDAs and Confidentiality Agreements as required by you.
• All our employees are full-time employees, and are bound by the company Confidentiality and Non-Disclosure clauses.
• Additionally, for sensitive projects, we create isolated cells disconnected from any public network.
• At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.

Yes, in some cases we bear project risks even before the first payment.

Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right and believe the creation-step itself should be strong.

Every project goes through the hands of suitable QA/testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis, etc.

This is our strong point and shows our confidence in our work. We issue free 3-12 month defect resolution for all our development, unconditionally.

Yes, we do, where required. This may be especially useful in initial requirements gathering, final implementation, or other pain points. In such cases, our consultants will work on-site at pre-decided rates.

You will have the ability to keep close control over the project. Our assigned Project Manager will be your single-point-of-contact for all issue resolution and will work closely with your guidelines.

We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually teleconferences, or live chat).