We have compiled frequently asked questions on this page. For other questions and more information, please contact us.
All projects we take up carry the following guarantees:
There are at least four major ways your business benefits from using custom software:
We follow the iterative model of development – an intermediate model between the traditional waterfall method and the extreme programming methods. In this methodology, once the preliminary requirements are clarified, the next step is to quickly build the prototype of the website/web application. From then on, the process is one of a continuing evolution of this prototype until it becomes the final product, exact to specifications.
Some indications that your business could do better with custom software are:
Yes, in some cases we bear project risks even before the first payment.
Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time right and believe the creation-step itself should be strong.
Every project goes through the hands of suitable QA/testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis, etc.
This is our strong point and shows our confidence in our work. We issue free 3-12 month defect resolution for all our development, unconditionally.
Yes, we do, where required. This may be especially useful in initial requirements gathering, final implementation, or other pain points. In such cases, our consultants will work on-site at pre-decided rates.
You will have the ability to keep close control over the project. Our assigned Project Manager will be your single-point-of-contact for all issue resolution and will work closely with your guidelines.
We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually teleconferences, or live chat).
FutureGenLabs welcomes you to try our services. You may choose to have us do a Pilot Project. We have always succeeded in continuing the relationship after the demonstration of ability in a pilot project.
Our preferred Pilot Project is either the first sub-system of a larger project or an independent project that completes within itself. Pilot Projects are typically within 2-4 weeks’ duration.
We invest the same time and energy in Pilot Projects as real projects. You would find the pilot of sufficient quality to continue on the same code. In this sense, Pilots are very different from prototypes.